A N A N K E

Terms of Service

The rules of the Path

Last updated: 5 September 2026 · Versión en español

These Terms govern the use of the ANANKE application. By creating an account and using the app you agree to be bound by them. If you disagree with any point, do not use the service. This is a courtesy translation; in case of discrepancy, the Spanish version prevails.

1. Who provides the service

ProviderBorja Castillo Barreda
Tax ID (NIF)72145551W
AddressBarrio Revolgo, 35 · 39330 Santillana del Mar (Cantabria), Spain
Emailsoporte@anankeapp.com

2. What ANANKE is

ANANKE is a personal development and philosophical reflection app inspired by the Stoic tradition. It offers conversations with a conversational guide called "the Maestro", guided meditations, daily dilemmas and a record of your personal evolution across seven areas or Pillars.

The Maestro is an artificial intelligence system, not a person. Although its tone is close and it remembers your previous conversations, it is not a human being, not a licensed professional, and has no care relationship with you.

3. What ANANKE is NOT

This is the most important part of this document. Read it carefully.

ANANKE is not a healthcare or psychological service. It provides no medical, psychological, psychiatric or therapeutic assistance of any kind.

It does not diagnose, treat, cure or prevent any disease, disorder or physical or mental condition.

It does not replace a doctor, psychologist, psychiatrist, therapist, lawyer, financial adviser or any other qualified professional. If you need professional help, seek it.

It is not an emergency service and it is not staffed by people. Nobody monitors your messages in real time.

The app's content is exclusively for reflection, learning and personal growth. The decisions you make about your life are yours and your sole responsibility.

4. Emergencies

If you are in danger or going through a crisis, do not use this app to seek help. Call your country's emergency service.

In Spain: 112 (emergencies), 024 (suicide prevention line, free, 24 hours) and 717 003 717 (Teléfono de la Esperanza). In the United Kingdom: 999 and 116 123 (Samaritans). In the United States and Canada: 911 and 988.

5. Requirements

6. Acceptable use

When using ANANKE you agree not to:

Breaching these rules may lead to suspension or cancellation of your account without refund.

7. Subscriptions and payments

7.1 Right of withdrawal and refunds

Refunds are handled by Apple under its own policies. You can request them at reportaproblem.apple.com. As a consumer in the European Union you have a right of withdrawal; since this is digital content with immediate access, that right may lapse once provision has begun, in accordance with applicable law.

8. Content and intellectual property

The app, its design, its texts, its method and the ANANKE brand belong to the provider and are protected by intellectual property law.

Your content is yours. You keep ownership of everything you write. You grant us only the technical licence strictly needed to store, encrypt and process it in order to provide the service. We use it for no other purpose.

9. Nature of AI-generated content

The Maestro's answers are generated automatically. They may contain errors, inaccuracies or incorrect statements. They are not reviewed by people before being shown.

You must assess critically everything you read and not make significant decisions — medical, legal, financial, family-related or of any other kind — based solely on what the app tells you.

10. Service availability

The service is provided "as is" and "as available". We try to keep it running continuously, but we do not guarantee the absence of interruptions, errors or data loss caused by technical failures, the hosting provider or the artificial intelligence provider. We may modify, suspend or discontinue features, giving reasonable notice when possible.

11. Limitation of liability

To the fullest extent permitted by applicable law:

Nothing in these Terms excludes or limits liability that cannot legally be excluded, in particular liability arising from wilful misconduct or from mandatory consumer protection law.

12. Data protection

The processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. Pay particular attention to the section on special-category data and on the transfer of your conversations to the artificial intelligence provider.

13. Account cancellation

You can delete your account at any time from Settings → Delete account. Deletion is immediate and final: your conversations, reflections and your whole evolution are lost and cannot be recovered. Deleting the account does not automatically cancel your subscription, which you must manage from your Apple account.

We may suspend or cancel your account if you seriously breach these Terms, notifying the associated email whenever possible.

14. Changes

We may update these Terms. The current version will always be available at this address. If the changes are substantial we will notify you within the app. Continuing to use the service after they take effect means you accept them.

15. Governing law and jurisdiction

These Terms are governed by Spanish law. Any dispute will be heard by the courts with jurisdiction under applicable law; if you are a consumer, those of your place of residence.

You may also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.

16. Contact

For any question about these Terms: soporte@anankeapp.com